FAQs

The Sustainery is a hub where suppliers can sell unwanted, rescued and deadstock textiles to designers. Our goal is to keep fabric out of landfills and incinerators and serve sustainable designers with quality textiles. 

Deadstock typically refers to rolls of fabric that are left after a garment production run, fabric that was dyed the wrong color, canceled orders or surplus fabric that is unsold by the textile mills and left in storage. Deadstock comes from many different sources but mainly can be defined as pre-consumer leftovers from large manufacturers and fashion brands. Historically deadstock was destined for landfills or incinerators but today is finding new life with companies that understand the importance of sustainability.

Contact The Sustainery for a current inventory list. We'll work with you to procure fabrics that meet your needs. Once your order is complete, you'll receive an invoice via email for the fabrics. Once the fabrics are prepared and shipping is procured, The Sustainery will send a second invoice via email for shipping costs. Once this invoice is paid, the order(s) will be shipped and tracking information will be send to the buyer via email. See our Step-by-Step Guide.

Suppliers, manufacturers, mills, distributors of fabrics, textiles or other suppliers for designers.

Absolutely! Our motto is "Not Wasted" so feel free to sign up as a supplier if you have fabric to sell. 

The MOQ is set by each supplier, however, sales of full rolls are highly encouraged.

There are no fees so it doesn't cost anything for suppliers to sell their products with The Sustainery. 

There are no listing fees – a commission is taken from the total sale.

The Sustainery uses Stripe to manage payments. Stripe manages the purchase to protect both the buyer and seller. Payments are quick and easy and made upon confirmation of payment minus commission. 

Yes, suppliers must sign up for a Stripe account in order to sell with The Sustainery. It's quick and easy – we're here to help if you need assistance. 

No, you do not need a Stripe account to make purchases. The Sustainery accepts all major credit and debit cards. 

We use a direct ship model: the supplier ships the goods directly to the customer – the buyer pays all shipping fees. The Sustainery will invoice the buyer for shipping after the vendor has procured shipping and provides costs. We can also accommodate buyers who prefer to use their own shipping carrier. Check out our Step-by-Step Guide for more information on the ordering process.

The Sustainery will find buyers for your listings, provide a platform for safe payment management and provide Impact Statements to help your business meet sustainability goals.  

The Sustainery collects and remits the sales tax. 

We'd love to hear from you, please feel free to email us at info@shopthesustainery.com.